Managed services
Platform Management
Sollus is here to help you efficiently manage, maintain, and innovate your ServiceNow instance. Our Managed Services team makes running your environment easy by providing you with the expertise where your team needs it the most.
Sollus Care
The most effective way to remotely manage your ServiceNow environment. The Sollus care managed services program is specifically designed for organizations interested in maximizing their investment in their ServiceNow platform. Sollus Care provides affordable access to our team of ServiceNow technical experts who will provide a range of administrative and configuration services to keep your ServiceNow platform up and running so you can focus on your strategic priorities.
Sollus Care
Frequently Asked Questions
Sollus Care is ideal for any organizations that has ServiceNow currently deployed and is looking for:
- The ability to scale administrative resource(s) to manage demand for platform enhancements
- ServiceNow technical expertise that they may not possess in-house
- Ensure continued support of your ServiceNow instance
The following categories are commonly executed via Sollus Care:
- Enhancement Deployment
- Break/Fix Assistance
- Upgrade Support
- Technical Coaching and Best-Practice Guidance
- Subscriptions are available in six- or twelve- month intervals with payments due on a monthly basis
- Flexible monthly packages, starting at 40 hours per month
With a Sollus Care Premium Subscription, unused hours are eligible for up to one month of rollover
Sollus Care is available only remotely. Your dedicated resources will work with you by leveraging a combination of:
- Virtual Meetings
- Telephone
If you require an onsite technical presence, please inquire about our Solutions or Virtual Bench offerings and we will be able to find a way to work with your organization
Evaluate. Execute. Expand
General Development & Advisory Services
Process is essential to any successful ServiceNow implementation, our general development and advisory services provide an avenue for implementation success to clients who require a more consultative approach.
Receive advice, guidance, and services from our ServiceNow IT experts and quickly get ahead of the competition. Enhance your capabilities, and produce unparalleled value to your clients.