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Enterprises like yours are working to create a strong digital foundation for process standardization and automation while streamlining operations. But at the same time, Global Business Service (GBS) organizations are under growing pressure to show value to the business and achieve measurable results all while reducing costs. At risk are missed earning targets, stymied business […]

Part 1 and Part 2 of our Achieving ITAM Success series gave us a closer look at the inner workings of IT asset management and the fundamentals needed for success. In this series’s final part, we will dive into achieving success using ITAM.     ITAM enables valuable insights to support the organization’s strategic decision-making process.

As we learned in Part 1 of this series, ITAM is not a trivial program to set up. Integrating, configuring and maintaining disparate systems can add to the complexity. However, when ITAM runs on the same platform where IT is managed, work can flow. Asset management is balanced so that purchasing reflects demand as dictated

If you want a digital business to succeed, you need to know the software, hardware, and cloud infrastructure running it. IT Asset Management (ITAM) is all about knowing what you’ve got, where it is, who’s using it, and how much it costs. However, it is more challenging than ever, in this day of cloud computing,