Overview The Client, a large US-based insurance company, with over 1000 branches across North America, came to JIT looking to expand the functionality of their ServiceNow instance in order to take advantage of the latest advances. Looking to put particular focus on IT Service Management (ITSM) and Customer Service Management (CSM). Previously having operated on […]
ITSM and CSM Implementation for US-based Insurance Company Read More »
Overview A ServiceNow Global Elite Partner joins forces with Sollus to deliver back-office transformation to the client, a government entity. Following a successful enterprise ServiceNow implementation (ITSM, CMDB, Discovery), Sollus was held selected, to deliver Business Management and Planning (BMP) applications on the clients Now Platform. The global elite partner’s deep experience with government
Overview The Client, a US-based agriculture company, was struggling to manage their current human resource solution. HR cases were manually being filed from multiple sources across the globe. Having previous experience with the Now Platform, the client sought out Sollus to help modernize the HR request process for its employees and provide a tool to
HR Case Management Implementation for US-based Agriculture Company Read More »
Overview: The Client, a major developer and operator of high-end hotels and casinos, was looking for a solution to manage application access across the enterprise. With numerous resorts, casinos, and shops that staff hundreds of employees, they were looking for a process to simplify work requests and a centralized location to manage the requests.
Using ServiceNow Identity Management Access to Get Ahead of Audit Read More »
